Outsource your Revenue Cycle Management work with us!


Outsourcing Revenue Cycle Management (RCM) involves getting professional support in helping with tasks like billing, coding, claims processing and denial management for your healthcare practice. Choosing to outsource Revenue Cycle Management (RCM) is a smart move for healthcare providers. It not only helps running the billing processes smoother and takes off the paperwork, but can also significantly boost the earnings your practice brings in by tapping into the skills and tools of experts.

Looking for end-to-end Revenue Cycle Management Services? RND Softech has been one of the leading revenue cycle management companies since 1999. Reach us today

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Why should you outsource RCM services to us?

  • Over 25 Years of Staffing Services
  • 2500 + Inhouse, Fulltime Employees
  • 40+ Tech Support Engineers
  • 200+ Customers Globally
  • 10+ Live Work Flow Platforms & Applications
  • Experts Healthcare, RCM, Process Management
  • ISO 27001 : 9001, SOC2 and HIPAA compliant processes
  • 98% Customer Retention

Who are we and Whom we help?

RND Softech provides back office staffing support to a range of healthcare service providers, medical equipment suppliers and related functional roles. We have been catering to 50+ satisfied clientele across the United States, Canada, Australia and the United Kingdom. RND Softech addresses the staffing needs for your admin roles covering customer facing, front-end operations and non-core back-end tasks.


Our dedicated remote teams, seamlessly integrate with your in-house operations and deliver precise outcomes on the deliverables agreed matching the time-zones and productivity targets. The domains that RND Softech's BPO service currently serves include.

  • Clinics & Doctor Offices
  • Hospitals & Hospices
  • Physicians & Medical Practicioners
  • Health Insurance Companies
  • Medical Billing Companies
  • Durable Medical Equipment (DME) suppliers
  • Sleep labs
  • Skilled nursing facility (SNF)
  • Women & Paediatric Care
  • Continous Medical Education groups(CME)
  • Home care equipment suppliers (HME)
  • Assisted living & Palliative care
  • Pharmacy and Drop shipping centres
  • Dental Clinics
  • Clinical Diagnostics
  • Live-in & Daily care
  • Patient centric recovery planning centers (PCRP)
  • Continuing Care Retirement Communities (CCRC)

Testimonials

Brad Heath

I would like to share our success story working with RND. I would like to say that we were looking for ways to run our business with lower expense for payroll and for many tasks that could be done remotely. We were also experiencing a space issue in our current office for new employees. After meeting with RND to learn what services they offer we are now using about 10 agents with their company and having great success with lower costs and great outcomes. We would highly recommend using their services and will continue to grow with them over the coming years.

Michael G Phillips

We began utilizing RND Softech to grow the backend of our business. RND Softech performs a variety of necessary functions for us including preauthorization, Medicare compliance, and documentation review. Their work is clear, concise, accurate, and on time. We would not be able to expand cost effectively without a company like Rndsoft.

Priti Vasa / CFO

We began utilizing Rnd to grow the backend of our business. Rnd performs a variety of necessary functions for us including preauthorization, Medicare compliance, and documentation review. Their work is clear, concise, accurate, and on time.We would not be able to expand cost effectively without a company like Rnd!

List of RCM verticals for Home care and DME suppliers

  • Fax documentation
  • Intake
  • Sorting/Filing
  • Insurance Verification
  • Pre-Auth/Pre cert
  • MCR Checklist
  • CMN Follow-up
  • Shipping Ticket/order entry
  • Order Processing/Resupply
  • Payment posting
  • AR Follow-up
  • Returns refunds
  • Patient Calling
  • Inbound Calling
  • Note card

DME Categories we deal with

  • Respiratory devices
  • Oxygen cylinders
  • Nebulizers
  • Wheel chairs
  • Orthotics and Prosthetics
  • Walkers and Canes
  • Complex Rehabilitation Chairs
  • Hospital Beds
  • Braces & Diabetic Shoes

Critical Transactions each year

  • Intake - 85.5k
  • Verification - 159k
  • Authorization - 280.5k
  • Denials - 924k

We are one of the leading revenue cycle management companies in the planet!

Benefits of Partnering with RND Softech's Back office services

  • Growth with zero infrastructural investment and minimal recurring cost
  • No interruption in business due to attrition
  • Clients continues to concentrate on core process
  • HIPAA compliant proven processes for high performance revenue cycles.
  • State-of-the-art software and technologies for a highly productive functioning of your revenue cycle management.
  • Quick support ensuring faster turn-around time.
  • Experienced personnel will handle your revenue cycle management.
  • Continual follow up of your bills and records for better revenue collection.
  • Business peaks are taken care off
  • Improves cash flow cycle.
  • Risk free business support services ensured by stringent information security policies and practices.
  • Savings - 60%, Accuracy - 98+%, TAT - 99+%, Customer delight - 100%

Cost Advantages of Setting-up your RCM Back-office Teams

  • Zero set up cost
  • Manpower (Save more than 60% on your payroll cost)
  • Overheads (Save about 22% of the manpower cost)
  • Office space, Computers, Power, Air conditioning and other infrastructure and administrative costs

Frequently Asked Questions

The business world is being flattened by economics, technology, demographics and regulations. To win in this flattening world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people and resources across time zones, geographies, cultures and sourcing and delivering.

  • By outsourcing to RND Softech, you will experience an immediate reduction of up to 60% in your manpower costs. We provide staff to take care of your front end and backend operations. This will enable you to focus on growing your business without having to worry about increasing operational costs, employee attrition, etc.

  • We offer entire Revenue Cycle Management - a few of them being, data entry, insurance verification, authorization, Doctor's office followup, intake, order processing, billing, denial management, payment posting, inbound and outbound patient calling, 24 x 7 customer support, scheduling processes etc.

  • Yes, we have more than 22 years of experience working in the US healthcare industry. We have been providing medical transcription services to hospitals across the United States since 1999 and DME/Home care back office services since 2012.

  • Anywhere between 1 to 14 days.

  • The FTE would work the US working hours, in the time zone of your choice.

  • No, the contract is not obligatory and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.

  • Yes, we are certified for HIPAA and Information Security Management Systems.

  • Yes, but it is a no-obligations contract and is non-binding and there is no minimum contract period. The contract simply states that the two companies are entering into a partnership for the providing and receiving services. You can terminate the contract if you are not satisfied with the services. A notice period of 1 month is appreciated but not mandatory.

  • We follow an FTE-based billing. One FTE (full time employee) works 8 hours a day, 5 days a week - a total of 40 hours a week.

  • You will be sent an invoice each month mentioning the number of FTEs agreed upon and the services provided.

  • You can make payments through Paypal using your credit card or make a wire transfer.

  • All our FTEs are employees of RND Softech and are dedicated to each client, the agent will not be shared with other clients

  • We are located in Southern part of India.

  • Yes, We follow US holidays.

  • Yes we are one ISO 9001, ISO 27001, HIPPA and SOC2 Certificates.

Testimonials Images

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RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.