Managed IT Network Services and Cyber Security

Our services

24/7 Helpdesk and Desktop Management Services

Server Management Services

Cloud Management Services

Security Management Services

Cyber Security Services

BPO services for Colleges & Universities

IT Staffing management Services

DevSecOps Automation Services

Firewall Management Services

Network Management Services

Data Backup and Recovery Services

Audit Compliance Services

Consultation Services

Benefits of outsourcing & co-sourcing

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Rapid ROI

"Rapid ROI" refers to the swift and efficient attainment of Return on Investment in business initiatives.

Increased productivity

Increased productivity is a key driver of success in various aspects of life, be it in the workplace, personal projects, or daily activities.

Visibility

Visibility refers to the state of being visible or easily seen. In various contexts, visibility carries significance, influencing both literal and metaphorical aspects of our lives.

Call connect fix (CCF)-enhancing communication reliability

In the ever-evolving landscape of telecommunications, uninterrupted and seamless communication is paramount.

24 x 7 Based service desk

A 24 x 7 based service desk, often referred to as a round-the-clock service desk, exemplifies an unwavering commitment to providing continuous support to users and customers every day of the year, without exception.

24 x 7 Monitoring and maintenance

Implementing 24 x 7 monitoring and maintenance is a proactive and strategic approach that organizations adopt to ensure the continuous health and optimal performance of their systems, infrastructure, and services.

24 x 7 NOC

A 24 x 7 Network Operations Center (NOC) is a crucial component of modern IT infrastructure management. This acronym stands for 24 hours a day, 7 days a week, 365 days a year, highlighting the continuous, round-the-clock monitoring and support provided by the NOC.

All plans include:

24/7 Telephone support // FREE Setup // Migration Help // Developer API

Performance analyzing

Remote monitoring for real-time performance visibility

Technical voice support

Remote IT support and problem solving.

Managed workstations

We can manage and monitor all your computers, phones, servers, firewall taking care of OS updates, malware scans, software updates, backups and remote support.

Proactive maintenance

Our staff has the necessary experience and knowledge to eliminate IT related threats before they become problems.

Ticket handling

Our peer-to-peer engineering relationships, all combine to transform businesses.

IT solutions

We analyze your needs and provide you with a customized solution: fast and reliable.

Security audits

We will run a scan of your network and connected computers for any vulnerabilities, missing patches, security issue and help you to implement new security policies and procedures if required.

Frequently asked questions

The business world is being flattened by economics, technology, demographics and regulations. To win in this flattening world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people and resources across time zones, geographies, cultures and sourcing and delivering.

What are Managed IT Services?

Managed IT Services involve outsourcing the management and maintenance of your organization's IT infrastructure, including hardware, software, security, and support, to a specialized provider like RND Softech.
Why are Managed IT Services important?

Managed IT Services are essential because they ensure the efficient operation, security, and scalability of your IT systems, allowing you to focus on core business activities while leaving technology management to experts.
How can Managed IT Services benefit my business?

Managed IT Services offer benefits like reduced downtime, enhanced security, access to expert IT knowledge, predictable cost structures, and the ability to scale your IT resources as your business grows.
Why should I choose RND Softech for Managed IT Services?

RND Softech stands out due to its comprehensive range of services, experienced team, client-centric approach, and a track record of delivering tailored solutions that align with clients' unique business goals.
What services does RND Softech provide?

RND Softech offers a wide range of Managed IT Services, including 24/7 helpdesk and desktop management, server management, cloud management, security management, cybersecurity services, IT staffing management, DevSecOps automation, firewall management, network management, data backup and recovery, and audit compliance and consultation.
How do 24/7 helpdesk and desktop management services work?

Our helpdesk provides round-the-clock technical support to address end-user issues promptly, ensuring smooth workflow. Desktop management involves monitoring and maintaining individual workstations for optimal performance.
How do cloud management services benefit my business?

Cloud management services from RND Softech help you efficiently harness the power of cloud computing. We manage your cloud resources, ensuring scalability, cost-effectiveness, and flexibility in your operations.
What is server management, and why is it important?

Server management involves monitoring, maintaining, and optimizing server systems to ensure their reliability, performance, and security. It's crucial to ensure uninterrupted business operations.
How does RND Softech ensure security management for my systems?

Our security management services involve implementing robust strategies to protect your IT systems and data from potential threats such as cyberattacks, unauthorized access, and data breaches.
Can RND Softech help with cybersecurity?

Yes, RND Softech offers specialized cybersecurity services to safeguard your digital assets from evolving cyber risks, including advanced threat detection, intrusion prevention, and security awareness training.
How does IT staffing management work?

Our IT staffing management services provide access to skilled IT professionals without the hassle of in-house recruitment. We match your needs with the right experts to support your projects.
What are DevSecOps automation services?

DevSecOps automation involves integrating security practices into every phase of your software development process. This ensures that security measures are built in from the ground up.
How does RND Softech handle firewall and network management?

We offer firewall management services to establish strong barriers against unauthorized access and cyber threats. Our network management services ensure your network infrastructure is reliable, secure, and efficient.
Can you explain data backup and recovery services?

Our data backup and recovery services provide comprehensive solutions to prevent data loss due to hardware failure, human error, or disasters. We ensure swift recovery of your critical data.
What are audit compliance and consultation services?

RND Softech offers expert guidance to help your business navigate complex IT compliance standards effortlessly. We assist in ensuring your systems meet industry regulations. Feel free to contact us for any further questions or inquiries. Our team at RND Softech is ready to provide you with the information and solutions you need to elevate your IT infrastructure.