Benefits of OutSourcing & Co-Sourcing

All Plans Include:

24/7 telephone support // FREE Setup // Migration Help // Developer API

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Performance Analyzing

Remote monitoring for real-time performance visibility

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Technical Voice Support

Remote IT support and problem solving.

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Managed Workstations

We can manage and monitor all your computers, phones, servers, firewall taking care of OS updates, malware scans, software updates, backups and remote support.

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Proactive Maintenance

Our staff has the necessary experience and knowledge to eliminate IT related threats before they become problems.

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Ticket handling

Our peer-to-peer engineering relationships, all combine to transform businesses.

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IT solutions

We analyze your needs and provide you with a customized solution: fast and reliable.

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Security Audits

We will run a scan of your network and connected computers for any vulnerabilities, missing patches, security issue and help you to implement new security policies and procedures if required.

Frequently Asked Questions

The business world is being flattened by economics, technology, demographics and regulations. To win in this flattening world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people and resources across time zones, geographies, cultures and sourcing and delivering.

  • Managed IT Services involve outsourcing the management and maintenance of your organization's IT infrastructure, including hardware, software, security, and support, to a specialized provider like RND Softech.

  • Managed IT Services are essential because they ensure the efficient operation, security, and scalability of your IT systems, allowing you to focus on core business activities while leaving technology management to experts.

  • Managed IT Services offer benefits like reduced downtime, enhanced security, access to expert IT knowledge, predictable cost structures, and the ability to scale your IT resources as your business grows.

  • RND Softech stands out due to its comprehensive range of services, experienced team, client-centric approach, and a track record of delivering tailored solutions that align with clients' unique business goals.

  • RND Softech offers a wide range of Managed IT Services, including 24/7 helpdesk and desktop management, server management, cloud management, security management, cybersecurity services, IT staffing management, DevSecOps automation, firewall management, network management, data backup and recovery, and audit compliance and consultation.

  • Our helpdesk provides round-the-clock technical support to address end-user issues promptly, ensuring smooth workflow. Desktop management involves monitoring and maintaining individual workstations for optimal performance.

  • Cloud management services from RND Softech help you efficiently harness the power of cloud computing. We manage your cloud resources, ensuring scalability, cost-effectiveness, and flexibility in your operations.

  • Server management involves monitoring, maintaining, and optimizing server systems to ensure their reliability, performance, and security. It's crucial to ensure uninterrupted business operations.

  • Our security management services involve implementing robust strategies to protect your IT systems and data from potential threats such as cyberattacks, unauthorized access, and data breaches.

  • Yes, RND Softech offers specialized cybersecurity services to safeguard your digital assets from evolving cyber risks, including advanced threat detection, intrusion prevention, and security awareness training.

  • Our IT staffing management services provide access to skilled IT professionals without the hassle of in-house recruitment. We match your needs with the right experts to support your projects.

  • DevSecOps automation involves integrating security practices into every phase of your software development process. This ensures that security measures are built in from the ground up.

  • We offer firewall management services to establish strong barriers against unauthorized access and cyber threats. Our network management services ensure your network infrastructure is reliable, secure, and efficient.

  • Our data backup and recovery services provide comprehensive solutions to prevent data loss due to hardware failure, human error, or disasters. We ensure swift recovery of your critical data.

  • RND Softech offers expert guidance to help your business navigate complex IT compliance standards effortlessly. We assist in ensuring your systems meet industry regulations. Feel free to contact us for any further questions or inquiries. Our team at RND Softech is ready to provide you with the information and solutions you need to elevate your IT infrastructure.

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RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.