Frequently Asked Questions

Feel free to contact us if you have more questions or need additional information about our Server Management Services. We are here to assist you in optimizing your server infrastructure for peak performance and reliability.

  • Server Management Services involve the comprehensive management, maintenance, and optimization of your server infrastructure to ensure reliability, security, and performance.

  • Effective server management ensures reliability, security, performance, cost efficiency, and allows businesses to focus on core activities instead of dealing with technical complexities.

  • RND Softech offers an expert team, proactive approach, customized solutions, 24/7 monitoring, prompt support, cutting-edge technology, and a focus on data security to deliver optimal server management results.

  • Incident/problem management involves quickly identifying, diagnosing, and resolving server-related issues and incidents to minimize disruptions and downtime.

  • Remote access support allows our experts to access your servers remotely, enabling efficient troubleshooting and issue resolution without delay.

  • Cluster/replication/backup involves setting up redundant server configurations, replicating data, and ensuring reliable backup solutions to enhance data availability and disaster recovery.

  • Virtualization is the process of creating virtual instances of servers on a single physical server, optimizing resource utilization and scalability.

  • Migration involves the seamless transfer of data and applications between servers or environments while minimizing disruptions and data loss.

  • Technical troubleshooting encompasses expert diagnosis and resolution of technical glitches, ensuring the server operates smoothly.

  • User account management involves creating, maintaining, and managing user accounts and permissions on the server, enhancing security and access control.

  • Database management ensures efficient management of databases, maintaining data integrity, availability, and optimal performance.

  • RND Softech efficiently installs and regularly updates software on your servers to ensure they operate with the latest features and security patches.

  • Escalation and follow-up involve established procedures to address and resolve issues promptly and ensure consistent progress tracking.

  • Asset management involves tracking server hardware and software assets, ensuring efficient inventory management and resource planning.

  • RND Softech applies regular patches and antivirus updates to keep your servers secure, minimizing vulnerabilities and potential threats.

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RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.