Building and maintaining effective communication is critical. Fruitful business relationships in customer-centric industries are crucial in facilitating these communication, serving as the primary interface between businesses and their customers.
Telecommunication advancements in Technology have revolutionized connectivity, paving the way for seamless communication globally. The finance and banking sectors leverage cutting-edge technologies to enhance security and streamline financial transactions. In Retail and Ecommerce, the digital marketplace thrives, offering consumers convenience and an extensive array of products.
Digital revolution is supporting the healthcare sector and technology plays a pivotal role in patient care, diagnosis, and treatment. Travel and Hospitality embraces innovative solutions to enhance customer experiences, from booking to personalized services. In technology, rapid developments drive progress across various sectors, fostering savings and conserving time.
Efficiently managing inbound calls, we excel in event scheduling, claims processing, ticketing, order taking, and more. Our commitment to quality is upheld through robust tools ensuring after-hours answering support.
Mastering the art of making calls, our outbound services cover telemarketing, fundraising, surveys, cold calling, appointment setting, and contact list updates. A manifestation of client engagement and their fulfilment.
Navigating intricate queries seamlessly, our trained professionals stay abreast of advanced technologies, ensuring prompt and effective technical support solutions.
In the face of unforeseen disasters, our strategic recovery services guarantee business continuity through proactive preventive, detective, and corrective measures.
Delivering professional email support and real-time chat assistance, we convert visitors into customers promptly, thanks to a meticulously planned and well-trained customer support team.
Functioning as an extension of your workforce, our virtual assistance spans accounting, bookkeeping, appointment scheduling, social media management, market research, event planning, and more.
Our multilingual experts, proficient in English and 14+ Indian languages ensure effective communication on a global scale.
Blended call centres seamlessly integrate both inbound and outbound services. This flexibility allows businesses to adjust to shifting demands, optimize resources, and ensure a well-rounded approach to customer interactions. Blended centres are especially beneficial for organizations that experience fluctuating call volumes throughout the day.
Help desks are specific services that provide assistance and support for computer systems, software, and IT-related issues. These services may involve resolving technical glitches, guiding users through software installations, and troubleshooting common problems. Help desks are essential for businesses relying heavily on information technology.
Our professionals excel in delivering phone answering services, ensuring clients maintain a strong customer service reputation, even during odd hours.
Excel by Outsourcing that saves up-to 60% over your in-house costs
Providing Unmatched Customer Support
Providing technical support that empowers
Promoting Sales and Service Upselling
The Technique of Telephoning
Reliable Scheduling Solutions
Cutting-Edge Technology Integration
Services for virtual phone operators
Services for After-Hours Calls Throughout the Day
Enhancing Email Support Efficiency
Virtual Front Desk Helper
A 24-hour call centre
BPO to Improve Business Efficiency
Utilizing International Staffing
Call Centres, Inbound and Outbound
Versatile Virtual Assistants
Specialized Healthcare Services
White Label Solutions
Using chat support to improve communication
The business world is being flattened by economics, technology, demographics, and regulations. To win in this flattening world, companies must transform their way of working to seek and convert new opportunities wherever those opportunities may be. This means acquiring the ability to disaggregate your operations, people, and resources across time zones, geographies, cultures, and sourcing and delivering.
Our Technical Support Representatives are equipped with the knowledge to diagnose technical difficulties, guide clients through challenges, and ensure seamless user experiences, contributing to the success stories of products and services reliant on technology.
By outsourcing administrative responsibilities, customer service, and other office-related tasks to our efficient virtual front office assistant, businesses can focus on their core competencies, improving overall efficiency and productivity.
Yes, our call centre offer after-hours call services to ensure businesses remain reachable and responsive, addressing customer queries at any time and enhancing overall customer experience.
Our sales services excel at identifying consumer needs, upselling relevant products, and successfully closing deals, significantly increasing your company's revenue-generating capabilities.
Outsourcing your call and contact centre services to us allows you to focus on your core business functions, leveraging our expertise, infrastructure, and qualified personnel without the need for additional investment in technology or hiring.
Tele-calling services, a part of our outbound call centre offerings, involve reaching out to prospective clients, setting up appointments, conducting surveys, and market research - essential for lead generation and brand recognition.
Our highly skilled Customer Service Representatives (CSRs) are trained to handle complaints, answer customer queries promptly, and provide solutions in a polite and timely manner, ensuring unmatched customer support.
RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.
Use our contact form for all information request or contact us directly using the contact information below. All information is treated with complete confidentiality and in accordance with our data protection statement
274/4, Anna Private Industrial Estate, Vilankuruchi Road, Coimbatore, Tamil Nadu 641035.
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RND Softech INC,12909, Jess Pirtle Boulevard,Sugar Land, Texas 77478, United States
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