Healthcare Services

At RND Softech, our primary focus is on revolutionizing healthcare call and contact centre solutions to meet our clients' specific needs. Leveraging our extensive knowledge and commitment to quality within the healthcare sector, we offer a wide range of services to redefine effectiveness, precision, and patient-centred care.

Experience a comprehensive suite of medical call and contact centre services that cover healthcare outsourcing, BPO in the healthcare industry, and healthcare process outsourcing. Our clients benefit from our specialized expertise in medical billing outsourcing and medical transcription outsourcing, which significantly improves efficiency and accuracy in their operations.

Our healthcare call centre services ensure seamless communication with patients, while our healthcare back-office outsourcing optimizes administrative tasks. Embracing remote healthcare support, we provide organizations with a cost-effective approach to delivering quality patient care in today's interconnected world.

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Functions of Healthcare Services

    Inbound Services

  • We are committed to providing the best care possible when you phone or email us. Our priorities include taking care of your issues and giving you the support you require. Your happiness is our top priority, and we work hard to ensure you have a smooth and enjoyable experience with RND Softech.

    Outbound Services

  • Encouraging the expansion of your company with focused lead generation, proactive follow-ups, customized customer surveys, and effective telemarketing campaigns. Building meaningful connections with your audience, encouraging participation, and fostering relationships are critical to accelerating your success. Allow us to work with you to achieve outstanding outcomes for your company.

    Customer Support

  • Our dedicated team is here to address any technical challenges you may encounter, provide assistance with our products, and offer comprehensive information to enhance your understanding. Your satisfaction is our priority, and we strive to make your interactions with RND Softech effortless and productive.

    Sales Support

  • Empowering our clients by guiding them through the sales process, addressing any questions they may have about our products, and ensuring a seamless experience during their purchase journey. We are dedicated to providing you with the support and assistance you need to make informed decisions and acquire the right solutions for your business.

    Appointment Scheduling

  • Our dedicated team is committed to optimizing your scheduling processes, ensuring that your appointments run smoothly and your calendars are efficiently managed. Partner with us to experience a personalized solution that enhances your business operations and delivers a hassle-free experience for you and your clients.

Healthcare services

Revenue Cycle Management (RCM)

Optimize your revenue cycle with RND Softech's RCM services. From patient registration to claims processing, our experts manage the entire financial workflow to maximize revenue and minimize billing errors.

Medical Billing and Coding

RND Softech's certified coders and billers ensure accurate coding and billing practices, improving reimbursement rates and reducing denials. Our expertise spans various coding systems, ensuring compliance with industry standards

Telehealth Support

Experience the future of healthcare with our telemedicine assistance services at RND Softech. We've designed our solutions to enhance communication between patients and healthcare professionals, making it more convenient and accessible for you.

Data Management and Analytics

Connect the power of data with RND Softech's advanced analytics and data management services. We assist healthcare organizations in arising actionable insights from their data, driving informed decision-making and improving patient outcomes.

Customer Support Services

Upraise patient satisfaction with our customer support services. RND Softech's trained professionals ensure responsive and empathetic communication, enhancing the patient experience.

Why Choose RND Softech for Healthcare Services

  • Pioneering technology integration for streamlined healthcare processes.
  • 24/7 availability and dedicated support for uninterrupted service.
  • Strict data security measures ensuring patient confidentiality.
  • Experienced healthcare professionals ensuring accurate and efficient services.
  • Customizable solutions tailored to meet specific BPO healthcare needs.
  • Proven track record of successful healthcare BPO partnerships.
  • Scalable services to accommodate the growing demands of clients.
  • Compliance with industry regulations and standards.
  • Cost-effective solutions without compromising on quality.
  • Continuous innovation to adapt to evolving healthcare and BPO landscapes.

By partnering with us, healthcare organizations can unlock new possibilities, streamline operations, and provide unparalleled patient care. Clinch the future of healthcare with us - where excellence meets innovation. Reach out to us right now to start your journey toward a healthcare environment that is more patient-centric and efficient.

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RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.
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