Process Engineer

Audit Co-ordinator

Job Description

Auditing, reviewing, revising and creating ISO documents of all the processes. Supporting in ensuring process compliance

Roles & Responsibilities:

  • Plan & schedule Internal Audits
  • Conduct periodic audit to ensure documents and records are up to date
  • Reporting all audit proceedings, and keeping all documents duly approved
  • Consolidating the current documents in a same place
  • Work Collaboratively with other department leads

Skills required:

  • Coordination / Collaborative skill
  • Expertise in conducting audits
  • MS Office skills
  • Strong communication skills (written, speaking and presenting)

Job Requirements

  • Continuous learner, should be able to equip oneself as per business requirements
  • Should be proactive and able to ensure timely completion of assigned work and can work independently with no or very little supervision
  • Out of box creative thinking, eye for detail and adaptability to new digital technologies
  • Certification, Knowledge of Lean six sigma & Lean Processes & experience in handling Kaizen projects for process improvement (Experience not mandatory, but a plus)
  • Certification, Knowledge of RPA (is a plus)
  • Able to identify process improvement opportunities, Collaborate and meet deadlines
  • Knowledge of process improvement tools & techniques (e.g., Lean, kaizen etc.,)(will be a plus)
  • Experience in developing instructional and procedural documentation and presentations
  • Experience in Conducting trainings& facilitating audits

Roles & Responsibilities:

  • Understand client ask, develop & deliver process documentation along with process maps based on the business requirements for all new processes
  • To identify potential risks and issues
  • Identify potential process improvements, automation capabilities to increase the work bandwidth and study those processes into detail
  • Ensure high standard of quality in deliverables by taking ownership of all the assigned tasks
  • Work in a wide range of projects and collaborate with groups/teams
  • Consistently demonstrate dynamics of a team player, who understands personal and team roles, contribute to a positive work environment, invest in team bonding, and proactively seek guidance, clarification and feedback
  • Conduct training as and when required
  • Facilitate internal and micro audits

Other basic requirements:

  • Bachelor's degree with minimum 3 to 5 years
  • Willingness to work in night shift if required
  • Willingness to travel

Skills required:

  • Process mapping skills using Visio
  • Strong stakeholder management skills
  • Should be able to analyze and interpret data with strong communication skills (Both verbal & Written)
  • Ability to comprehend instruction, visualize and convert content into meaningful visual presentation.

Reach Out to us

For further details of roles and descriptions, please contact the recruitment team at [email protected] or call us at +91-7373055154. If you have any queries related to the HR department, reach out to us at [email protected]
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RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.