Quality assessment
By making quality a company priority, an organizational imperative and a personal ethic, RND constantly strives to improve itself. At RND, we combine accuracy with an intense degree of fact-checking. We have a clear understanding of the importance of quality and commitment to deadlines.
Some of the comprehensive tools we use:
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Use of customized dictionaries
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Maintenance of client supplied templates, standards, etc.
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Advanced, secure technology for accessing, retrieving and distributing of voice files
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Internal QA measurement and monitoring processes
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Clearly defined quality standards and processes
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Our service is HIPAA compliant
