Quality assessment

  • By making quality a company priority, an organizational imperative and a personal ethic, RND constantly strives to improve itself. At RND, we combine accuracy with an intense degree of fact-checking. We have a clear understanding of the importance of quality and commitment to deadlines.

    • Some of the comprehensive tools we use:

    Use of customized dictionaries

    Maintenance of client supplied templates, standards, etc.

    Advanced, secure technology for accessing, retrieving and distributing of voice files

    Internal QA measurement and monitoring processes

    Clearly defined quality standards and processes

    Our service is HIPAA compliant

    Our

    Testimonials

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    Our

    CERTIFICATES

    RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.

    More than 250+ clients worldwide work with us