Quality Assessment

By making quality a company priority, an organizational imperative and a personal ethic, RND constantly strives to improve itself. At RND, we combine accuracy with an intense degree of fact-checking. We have a clear understanding of the importance of quality and commitment to deadlines.

Some of the comprehensive tools we use:

  • Use of customized dictionaries
  • Maintenance of client supplied templates, standards, etc.
  • Advanced, secure technology for accessing, retrieving and distributing of voice files
  • Internal QA measurement and monitoring processes
  • Clearly defined quality standards and processes
  • Our service is HIPAA compliant
Testimonials Images

Testimonials Images
Testimonials Images
RND Softech, is a 25 year old Pioneer Off-shore BPO staffing partner servicing the US , UK, Canada & Australian markets across 15+ Back office support domains.