RND Softech Private Ltd is a leading business process outsourcing organization based in Coimbatore, South India.
With an ISO certified operations and QMS, RND Softech offers its services spanning across various countries and continents specializing in delivery of Medical Transcription Services for various medical specialties. We maintain impeccable levels of confidentiality and place customer trust on a high pedestal.
Since 1999, we have been offering our services that are fully in-house, predominantly to the American, Canadian, and Australian markets, ranging from single doctor clinics up to large tertiary specialty hospitals. The company is backed by a near century old conglomerate that run organizations ranging from motors to education institutions and hospitals.
RND Softech Pvt Ltd is a well-managed setup with a 250-strong proficient English-speaking team, that works 24/7, catering to a variety of time zones and multi-locational hospital networks.
Areas Of Transcription Expertise
When RND Softech thought of medical transcription as a business, we decided to get first hand information about the industry. We accomplished this with the help of two CMTs from the US, both with over 30 years of experience in the field. Training in medical science was through the services of a premier medical science and research institute. We are proud to say our transcriptionists are the best in the profession.
Quality and Security Control
Armed with ISO 9001 certification for medical transcription, the process and operations are HIPPA and ISMS guidelines compliant.
Team Strength & Experience
The medical transcription team consisting of about 250 members have an above industry standard employee experience strength and relatively low attrition.
Average experience of Medical Transcriptionist is 6 to 7 years.
Average experience of Medical Editor is 10 to 15 years.
The team members are chosen for the job after rigorous language, skill and dexterity assessments, followed by English language, medical terminology and pedagogy, therapeutic and pharmacy training and on the job training. Upon successful completion, they are placed under senior medical transcriptionists for oversight and mentorship.
This helps RND Softech offer a seamless business continuity process that is often recognized as one of its attractions for repeat orders and long years of customer engagement.
Turnaround Time and Accuracy Standards
RND Softech offers a consistent 99% accuracy in transcription and strives to attain notches higher by its continuous improvisation of processes and standards.
We offer an average turnaround time of 4 - 24 hours since download of raw data files. This would vary according to time zones and hugely beneficial to hospitals that have low tolerance limits in terms of its patient reports delivery.
Total Capacity of Transcription
At the given instance, we have a spare capacity of 10,000 lines per day that can be easily ramped up to 25,000 lines per day at short notice.
What We Can Offer And Benefits In Partnering With Us
Cost effective and shortest turnaround time.
Strong bench-strength with a 24/7 service.
Language and medical terminology proficient transcriptionists with world class quality control and editing
Highly secure own customer software platform compatible with different OS offered for dictation using a recorder or mobile phone and transcriptions upload offered to doctors.