Process

Quality

By making quality a company priority, an organizational imperative, and a personal ethic, RND constantly strives to improve itself. At RND, we combine accuracy with an intense degree of fact-checking. We have a clear understanding of the importance of quality and commitment to deadlines. 

QUALITY POLICY

"TO PROVIDE OUR CLIENTS QUALITY TRANSCRIPTS ON TIME, EVERY TIME"

We shall aim to develop the organization to achieve and sustain market reputation for quality and market leadership.

Every transcript generated by Rndsoft shall aim to meet the requirements of the clients. We shall constantly strive for continual improvements in quality, productivity & economic production practice through effective implementation of the system.

This shall be achieved by encouraging teamwork and by involvement of all personnel who make the organization.

Process oriented approach

RND has an independent QA department that keeps a constant check on quality and ensures there is advancing learning, quality improvement, and knowledge exchange to improve results. This department implements a rigorous system of quality assurance checks because of which RND is able to offer superior quality transcription and customer service. 

The Quality Assessment Department conducts daily quality audits. Our quality systems are ISO driven and all of our internal reviewing, editing, and QA standards are determined by the AAMT Book of Style. However we will also customise to your requirements.